Support

Support and contact us

Contact US & Support of Aliexpress

Do you have any problem? Don`t scare and relax, all problems is so easy, just trust me :)

Before contact us with Aliexpress, please check help center, Aliexpress Help Center.

Aliexpress Help Center Topics

Register and accounts – All about Aliexpress. Account and Login problems solution. Information about Aliexpress VIP club. Tutorial how to secure your account privacy. Safe buying Tips & Tricks.

Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products.

Ordering – All about order status, Coupons, placing order. How to contact and chat with sellers. Shopping Cart properties.

Payments – All information about payments. Payments solutions. Payments Fail`s. Payments methods.

Shipping – How to fill shipping address. Shipping taxes information. Any questions about shipping.

Disputes & Claims – How to open disputes information. How to refund money. How to refund a part of your money. How to shipping back to seller broken item. Escalate Dispute. How much time i will wait for get back my money.

Refund – Information about money refunds. Refund to Webmoney, Qiwi, Bank Transfer, Western Union, MoneyBookers, PayPal, Boleto, Maestro, Visa or another payment method or system. How will i receive refund questions.

Rating & Other questions – How to leave feedback for seller. Aliexpress mobile app and support. How to make suggestion and comments.

If you wanna find solution how to resolve your problem or contact with Alibaba&Aliexpress service, check link below.

Robot help, live support 24/7, Aliexpress customer service: http://service.alibaba.com/buyer/contact_us.htm

If you have any questions for shop-aliexpress.com administration, please contact us via info@shop-aliexpress.com . We will help for you within 48 hours, thank you for reading this article. I hope your problems will be completed soon :)